Moraé products are made to order and crafted specifically for each customer. Orders typically ship within 6 to 8 weeks of purchase.

We produce in limited quantities to maintain exceptional quality, reduce excess inventory, and ensure every piece receives the attention it deserves throughout production.

At launch, Moraé operates primarily on a made-to-order basis. As the brand grows, select styles and colorways may become available for immediate shipment.

Moraé partners with trusted manufacturing partners to produce products that meet our quality and craftsmanship standards.

Orders may be modified or canceled within 48 hours of purchase. Once production begins, orders can no longer be changed or canceled.

Because Moraé products are made specifically for each customer, made-to-order purchases are generally considered final sale unless an item arrives damaged or defective.

If your order arrives damaged or defective, please contact our support team within 7 days of delivery with photos of the issue and we will make it right.

International shipping availability will vary by region and will be displayed at checkout.

For questions regarding your order or the brand, please contact us through our Support page or email us directly at our customer service address.